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Returns and Exchanges

If you are dissatisfied with coffee you have purchased from Java Lords online store, we want to make it right. Please let us know there is an issue within 15 Days.

Opened product: we can not accept returns on opened product but are happy to provide an exchange or store credit upon receipt of the unused portion of the product.

Unopened product: may be returned within 15 days.

  • Please contact us within 15 days of purchase for return/exchange info.
    • Call us at (404) 855-0662
      Monday through Friday 8am to 7pm.
    • or use our contact form any time.
    • Include
      • Your Full Name
      • Order Number
      • Reason for dissatisfaction
    • We will provide a return authorization number - exchanges and returns will not be processed without this number.